3 Reasons Why You Should Use Online Appointment Scheduling

In the healthcare field, efficiency is necessary for providing the care patients need. Between clients’ busy lives and providers’ demanding schedules, internal business processes need to be quick and simple to keep up.

Approximately 78% of Americans have a computer at home and nearly 77% own a smartphone, which means the vast majority of your clients are online daily. Online appointment scheduling will not only save your staff time, but it will also allow customers the convenience of booking their appointments with a few taps on a screen while they take their lunch break or put the kids to bed.

Appointment scheduling software enables your clients to book whenever, from wherever. These systems should seamlessly integrate with your website or Facebook profile, providing clients with a hassle-free way to schedule appointments at your business.

3 Reasons Why You Should Use Online Appointment Scheduling

1. Save Time With Online Appointment Scheduling

Don’t waste time on lengthy phone calls debating the ideal time for your client to schedule. Instead, set up a quick, automated process that enables your patient to easily see your availability and work it into their own schedules. Your client won’t be limited to calling within your office hours and can access their appointment information at the click of a button.

Is there a holiday coming up? Are you thinking about taking a vacation? Your online appointment center allows you to easily update your availability with real-time sync to your calendar. No need to send out emails; your client will be able to see your schedule when they go to book online.

In addition to scheduling, your appointment scheduling software also acts as a record keeper. Your clients can easily view their visit information and appointment history in one, organized place. Not only will this save your staff time on the phone, but it will create greater transparency between your practice and your clients.

2. Save Money with Better Business Practices 

Do your clients ever forget their appointments? This can be frustrating for both parties. Provide a solution to this difficulty with email and text reminders sent directly to your client’s inbox. Clients can even confirm upcoming appointments through the software.

You’ll love it because you won’t end up with an empty time slot, losing valuable time and money. Your client will love it because they’ll never miss an appointment with you again.

3. Gain Clients With The Ease of Automation 

If you’re a part of a small business, your staff may be helping other clients when the phone chimes. Don’t lose a lead to an unanswered phone. When a potential customer locates you online, he or she can book directly through your website, even on their mobile phones. No phone tag. No waiting. No problem.

Nearly 92% of consumers read online reviews before making a purchasing decision, such as which veterinarian to entrust with their pet or which local optometrist to visit. This feedback carries significant weight in the mind of your potential patients, with 88% of consumers reporting that they trust online reviews as much as personal recommendations. Encourage your clients to leave you feedback online with emails sent to recent customers.

Exceed Your Goals with an Optimized, Functional Website

iMatrix provides online marketing solutions for the small-town mobile veterinarian, the optometrist celebrating their 20th year in the industry, and the budding new chiropractor working to pay off their student loans. We make professional, customized websites that work for you at any stage of your business. We understand your industry-specific needs and work to provide the best services possible to meet your marketing goals.

To learn more about how iMatrix’s online marketing solutions can benefit your business, give us a call at 888.489.3269.

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