Word-of-mouth is powerful. In fact, 80 percent of Americans seek recommendations when making a purchase of any kind. Since technology has provided the tools to take those word-of-mouth recommendations online, review sites, such as Yelp, have become the new way to share our personal experiences and opinions of businesses to the local community.
Just like a poor recommendation from a friend, a poor review or low star rating on Yelp will deter new business from your doors. Don’t let your practice fall victim to an undeserved negative online reputation. From claiming your practice’s Yelp profile to responding to reviews, there are quick and easy steps you can take to ensure your local community trusts your practice on Yelp. If you’re not sure where to get started, this webinar video is for you!